Alartco Windows & Doors is a family-run business that has been serving the Edmonton area for over four decades. We take pride in our work, and your satisfaction has always been and will always be our top priority. We respect and care for each and every customer, and it has been a pleasure to serve the community.
Our family-owned and -operated business was founded in 1978. Although there have been several changes over the years, our core values are intact. Our quality services have earned us a long standing A+ rating with the Northern Alberta Better Business Bureau. We strive to keep it that way.
What Makes Us Unique from Our Competitors?
If you have any queries, feel free to contact us.
All windows and doors manufactured by Alartco Windows & Doors Manufacturing Ltd. are guaranteed by the manufacturer for one year from the date of shipment or installation to be of good material and workmanship and to be free from defects at the time of shipment or installation that would render them unserviceable or unfit for the ordinary purposes for which each window or door is recommended.
The manufacturer will, at its option either (1) repair any window or door or a component without charge or (2) replace any component without charge in whatever stage found not to comply with this guarantee.
Written notice of any claim under this guarantee must be given to the manufacturer promptly when discovered, and in any event, within the above stated one-year period. In the case of a defect reasonably discoverable by inspection of each window or door upon receipt of shipment or installation, notice must be given within thirty days thereafter and before the window or door is installed or treated in any manner. The manufacturer shall not be liable for windows or doors repaired without its prior written consent. Action on any claim for warp may be deferred, at the option of the manufacturer for a period not to exceed 12 months from the date of claim. If a window or door has been installed by Alartco prior to such claim being made, the window or door must remain installed in the original state during the period of deferment. Alartco will dispatch a technician within a 30 to 60-day period upon receiving a written notice of claim.
Item Covered by Limited Warranty
Glass seal – if seal fails due to defective materials or manufacturing within ten (10) years of purchase date, Alartco will replace the unit at no charge.
Frame – Vinyl frame material is guaranteed against discolouration for twenty-five (25) years from date of purchase. If discolouration was to occur, Alartco will repair or replace the discoloured piece at no charge.
Installation – installation by Alartco staff is guaranteed to be of good workmanship and will repair unsatisfactory function and/or appearance caused by Alartco for five (5) years from date of installation.
Not Included in Limited Warranty Coverage